Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.
Visa does not issue cards, extend credit or set rates and fees for consumers. Visa’s innovations enable its bank customers to offer consumers choices: Pay now with debit, ahead of time with prepaid or later with credit products. From the world’s major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money anytime, make purchases online, transfer funds and access basic financial services. All of which makes their lives easier and helps grow economies.
Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world.
Job Purpose:
Manage all aspects of the relationship between Visa and designated Member bank(s) with a focus on business growth and Member satisfaction.
Manage the setting, direction and implementation of country & business strategies, objectives and plans within designated Member bank(s) in order to achieve business targets through growing the existing business and through identifying new business opportunities including the introduction and implementation of new products and services.
Principal Accountabilities:
Strategic Planning
Manage the development of strategic plans for designated Countries and Member banks by integrating and setting priorities based on information about the markets, Member business plans, Visa priorities and competitor activities. Ensure the plans are shared, understood and bought into by specialist divisions within Visa.
Contribute to the development of the Kenyan and African and East Africa strategy.
Ensure the development of individual designated Member bank(s) operational plans, with corresponding tactics and actions to achieve defined goals.
Monitor the development of the banking and financial services industry across the region, analyse trends and understand factors impacting current and potential business results of Visa. Monitor, analyse and develop/respond to competitors strategies.
Ensure that the necessary Marketing plans are in place in good time (6 months ahead) and have sufficient justification for the required spend.
Business Development and Relationship Management
Establish, develop and manage the relationship between Visa and designated Member bank(s).
Develop Most valued Partner (MVP) plan for clients and achieve business objectives of Visa and client through planned and well executed initiatives.
Develop sales strategies and financial models in order to manage sales process and achieve volume and sales revenue targets
Establish, develop and manage relationship between Visa and industry representatives in-country such as Central Banks, Governments, Bankers Association and Media.
Establish, develop and manage relationships in-country with Vendors, Processors and Domestic Switches
Identify new business development opportunities and take accountability for and manage the project evaluation of these. Focus on achieving business targets through growing existing business and developing new business opportunities. Monitor business results of designated Member bank(s) and anticipate challenges and take proactive measures to accomplish targets. Ensure effective communication of progress to targets both within Visa and with Member bank(s).
Develop, maintain and cultivate close relationships with decision-makers and senior management of designated Member banks, partner companies, Central banks and national banking associations. Understand their business strategies, priorities, needs and business processes, present to them strategic ideas and share Visa’s views on industry developments and dynamics and advise them how Visa products can impact their results.
Represent Visa to the Members by providing a point of contact to them, with permanent high quality support on the Visa organisation, products, systems and policies.
Qualifications
Fluent written and spoken Portuguese is essential for this role
8 years’ experience in the Banking/Financial Services sector; card payment experience essential.
Tertiary qualification with a business/marketing degree (preferably MBA)
Capability to liaise, present to and work with senior level international bankers.
Excellent knowledge of Visa, other payment systems, card products and the activities of different payment systems in the relevant markets.
Commercial orientation, interpersonally credible, influential in their dealings and sensitive to a multicultural environment.
Ability to manage varied indirect reporting relationships at all levels of the Visa and member organisation.
Experience in influencing developing and/or motivating people to achieving company and customer objectives.
Sales Experience.