Bilingual Moderator – Video Games – Cambridge, Reino Unido

Speaking Gamer Moderator Support , ideally, with experience in the gaming sector, however talented candidates from other sectors will also be considered. You will be working for a funky creative gaming company based in Cambridge. Our client is a Creative Gaming Company providing a selection of various computer games known around the world.

  • Supporting gamers using email and online support -promoting our amazing games all the time
  • Helping gamers with any issues on the chats, forums and giving technical and customer advice when required
  • Investigating gamers issues and find solution in an efficient manner
  • Troubleshooting technical problems


  • Speak and write either German, Spanish, Italian French or Brazilian Portuguese to mother tongue standards
  • Extremely proficient, both written and spoken, in English and one or more of the following languages: French, Brazilian Portuguese or German, Spanish or Italian
  • Previous experience as a moderator with the ability to handle customer complaints
  • Excellent computer literacy with good keyboard skills
  • Ability to show creativity, good initiative, judgement and excellent attention to detail
  • Availability to work a mixture of daytime, evening and weekend shifts
  • Organised and able to self-manage in a fast-paced environment
  • Knowledge of technical gaming issues
  • A passion for games

Desired Requirements:

  • Experience in the gaming industry

Key words:

  • Bilingual Moderator – Video Games – Cambridge
  • Languages: either German, Spanish, Italian, French or Brazilian Portuguese
  • Please send your CV in word format to the email address quoted, other formats will not be accepted

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