Solution Consultant (Spanish speaker or Italian or Portugese speaker)

Descrição da vaga

Primary Responsibilities

• Support the end-to-end sales process in conjunction with the Account Executive/Manager.
• Support the end-to-end sales process supporting ClickSoftware’s partners (resellers and Systems Integrators).
• Conduct opportunity qualification meetings to help ascertain whether ClickSoftware’s solutions can address the business needs of a prospective customer or an existing customer with a new project.
• Facilitate requirements gathering workshops to gain an initial understanding of the prospect’s core business, key business challenges, business processes, high level requirements, vision, systems and integration strategy.
• Present playback sessions to verify the understanding of the prospect’s core business, processes, challenges, etc. then outline a high level solution.
• Build and present a tailored demonstration aligned to the prospect’s needs based on the verified solution outline.
• Create Solution Description documents to detail the proposed solution the prospect may implement outlining the business goals, key challenges that will be addressed and the benefits the solution will provide.
• Respond to Invitation to Tenders, Requests for Information and Requests for Proposal and work closely with the Account Executive/Manager, Professional Services, Product Management and Partners/Resellers to compile the response.
• Support post tender activities such as Proposed Solution presentations, scenario/use case based demonstrations and Proof of Concepts.
• Manage and deliver other pre-sales related activities required to achieve a successful sales “win” such as Cost Benefit Analysis (import and optimisation using customer data).
• Act as the liaison between Sales and Professional Services for the purposes of knowledge sharing and creation of professional services estimates.
• Training of partners and internal sales consultants regarding the use and demonstration of ClickSoftware’s solutions.
• Undertake ad-hoc projects and activities, as directed by the Director of Solution Consulting – EMEA (e.g. Industry overview documents, new sales materials, marketing events).
• Create, update  and rate Wiki articles and contribute to knowledge sharing on the ClickSoftware Portal.

Competências e experiências desejadas

Required Skills/Experience

• Fluent in English and one or more of Spanish, Portuguese and/or Italian
• Excellent written and verbal presentation skills in English and one or more of Spanish, Portuguese and/or Italian
• B.Sc. in Computer Science or equivalent. MBA is an advantage
• Previous experience working in a consultative solution selling pre-sales role
• Experience with Microsoft platforms including Windows 2008, Windows 7
• Experience with database technologies from Microsoft, Oracle and SAP Sybase
• Understanding of business application technologies including IIS, Smartphones, Tablets, HTML5 and XML
• Experience working with Systems Integrators and Partner organisations
• Familiarity with SOA architecture and integration principles
• Strong desire and ability to travel (approximately 50% of the time), mainly Southern Europe
• Strong interpersonal skills and relationship building at all levels including C-level executives
• Keen work ethic and desire to continually learn